Taking steps together towards mapan

“Every noble goal requires a strong unity from a group of people who commit to walk on it together. Whatever the background, wherever they come from.”

OUR CORE PRINCIPLES

#MembersFirst

Our members are why we exist. we always put ourselves in their shoes in order to serve them the best.

nanya-dua

#StartWithWhy

We believe in the fundamentals. No action is executed without proper understanding on why we do what we do.

#BeAGiver

We believe in Karma. We measure our impact not by how much we have received, but by how much we have given.

#TakeOwnership

We aspire to drive changes, rather than reacting to change. We see ambiguity as the opportunity to create positive impact to our environment.

JOIN OUR TEAM

If you’re passionate about improving the lives of low-income communities in Indonesia,
we’d love to meet you.

Head Office Positions

Technology

PRODUCT OWNER

JOB DESCRIPTION
At Mapan, we put our users first. We believe technology is an essential part to accelerate changes in our society, which becomes the reason we create products that touches users directly and indirectly, to improves their lives. From social products that allow users to access variety of our services like Mapan app to establishing a strong infrastructure like logistic and payment system, we build products that help our users to improve their livelihood. The Product Management team works closely with our engineers to guide products from conception to launch. As part of the Product Management team, you bridge the technical and business worlds as you design services that our customers love. You’ll work with other Mapan team members from Engineering, Sales & operation, Marketing, and Finance, to name just a few. You have a bias toward action and can break down complex problems into steps that drive product development at speed. As a Product Manager, you will be part of shaping Mapan solution towards Indonesia’s middle-to-low as part of world’s next billion internet users.

RESPONSIBILITIES

  • Gather product requirements.

  • Help to define a product vision and strategy.

  • Work with top local and global engineers.

REQUIREMENTS

  • A graduate in Computer Science or a related technical field or equivalent practical experience.

  • Product management or product design experience

  • Experience developing Internet products and technologies

It is an advantage if you have the following skills / experience :

  •  Familiarity with business issues, or the ability to quickly learn

  •  Excellent written and oral communication skills

  •  Excellent organizational and analytical skills with strong technical abilities

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR UX DESIGNER

We are looking for passionate UI/UX Designer to join us in creating our next mobile/web applications. You believe design is not about the look, but how it works. You will have opportunity to solve hard problem with your UX approach. Your application needs not just to be visually appealing, but also self explanatory and easy to use by non tech-savvy, first time internet users. You believe that good user experience can transform app usage into opening access and improving one’s life.

Responsibilities:

  • Take responsibility for the user experience design of all client sites and apps
  • Manage a team of junior UX designers, providing mentoring and training as and when required
  • Manage all forms of requirement gathering, user research and usability testing, ensuring the best methods are selected for each project and client
  • Liaise with clients and account managers to establish accomplishable objectives and KPIs from user experience
  • Work in conjunction with a team of product managers to deliver the best possible product for all clients
  • Act as the central point for all user experience design queries within the agency
  • Oversee and approve the creation of all wireframes, prototypes, user flow diagrams and interaction designs
  • Work with the in-house designers and developers to create an effective user experience for our own agency website

Key Skills/Experience:

  • At least 5 years of experience in a professional UX design role
  • Strong working knowledge of key prototyping tools such as Principle, Marvel, InvisionApp or (even) Keynote
  • Up to date knowledge of user-centred design and best practice
  • You have designed some mobile/web applications before, preferably with large user base
  • You have deep knowledge about how human interacts with apps
  • It is an advantage if you have the following skills or experience
    • Developing Android/iOS application
    • Developing Web application
  • A strong portfolio which showcases your ability and technical knowledge with a range of clients/services, preferably financial technology industry
  • Strong team and project management skills
  • Extensive working knowledge of HTML and CSS
  • Extensive experience with responsive and mobile UX
  • Excellent communication skills

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR DEVOPS ENGINEER

JOB DESCRIPTION

As engineers, we are creating technology to make life more efficient and aim for the long term implications for our happiness. At Mapan, we build technology that empowers communities, which we believe will lead to more fulfilling lives.

Sr. DevOps Engineer will be responsible for creating and streamlining continuous delivery pipelines. This role will be working very closely with developers and ops teams to ensure reliability, scalability and performance of the systems.

RESPONSIBILITIES

  • Liaise between Operations, IT Security, Product and Development on deployment standards and best practices.
  • Design and Cultivate Best Practices for Continuous Delivery throughout the organization.
  • Design and Improve Build Infrastructure, including build automation, test automation, deployment automation, and monitor services, build performance reports.
  • Evaluate and prototype deployment of virtualized stacks on cloud infra.
  • Continuously review and enhance processes and operating procedures needed, to maintain the most cost effective enterprise-grade cloud infrastructure.
  • Create and maintain complete and accurate documentation
  • Identify and promote best practices and patterns for the setup, configuration and management including databases, servers, and network and storage systems.

REQUIREMENTS

  • Someone with passion and 3+ years experience in DevOps Engineering.
  • Someone who wants to build products that can drastically change the lives of low income families.
  • Have the ability to proactively determine problems before they happen, dig deep for root causes, and implement solutions that prevent future occurrences.
  • Customer and quality focused with excellent attention to detail.
  • Good knowledge on Testing Frameworks
  • Deep knowledge on version control customization and expansion with Git and/or Mercurial

Some Technical Expertise We Expect from You …

  • 5+ years Linux administration.
  • 3+ years of experience with public cloud provider.
  • 3+ years of experience with CI/CD.
  • 3+ years experience on automation and orchestration software like Chef, Ansible, Puppet and/or Kubernetes.

Bonus Points if you have …

  • Experience working in a SCRUM environment.
  • Experience with VMWare administration.
  • Experience supporting web-based applications built on IIS and SQL Server.
  • Experience MS SQL (scaling, replication, sharding etc.) and MS Active Directory

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR CLOUD & INFRASTRUCTURE ENGINEER

At Mapan, we build technology that empowers communities, which we believe will lead to more fulfilling lives. As Senior Cloud and Infrastructure Engineer, you will be responsible for providing support for all activities related to cloud and infrastructure on the x86 platform architecture for all types of servers and Operating Systems for Mapan. We will focus on the company’s pursuit of growth and maintain a high-level SLA for team and members.

RESPONSIBILITIES :

  • Deliver technology advisory and implementation solutions to maximize IT’s business value
  • Research and development for emerging cloud and infrastructure technologies
  • Provide deep subject matter expertise in virtual server technology to resolve technical issues, consulting, and hands-on client project support
  • Architecture, design, and support of the Mapan cloud and infrastructure to deliver efficient and effective platforms fundamental to business success
  • Provide engineering support in delivering IT services
  • Ensure proper architecture and function of Mapan’s server infrastructure
  • Identify business and technical requirements for new and existing technologies
  • Develop functional designs, prototypes, process designs, testing, training & support procedures
  • Develop the best documentation for server infrastructure, virtualization, and cloud computing
  • Review operations and business requirements for projects pertaining to Mapan’s server infrastructure for deployment and ongoing operations supportBENEFITS
  •  Working in joyful environment
  •  Join in great teams to work with
  •  Our works have huge impact to society
  •  Periodically participate in sharing session with Tech Team
  •  Learn new technology (frameworks and tools) implementation
  •  Solve REAL problems

QUALIFICATIONS

  • bachelor-level degree in: engineering, information technology, data communications, telecommunications, computer science, or equivalent
  • Have 5+ years of relevant professional experience
  • Understand all major packaged applications & technologies, including: ERP Epicor, Salesforce, middleware, BI/DW, JAVA, .NET, networking, SAN, server vitalization, etc.
  • Have advanced knowledge of the primary Microsoft Azure services and have experience implementing them in a variety of distributed computing environments
  • Have knowledge of IP networking, VPN’s, DNS, load balancing and firewalling.
  • Have deep knowledge of VMWare Systems & other major vendors of infrastructure technology
  • Have an advanced degree/training in the area of specialization, such as AWS/Azure architect
  • Have strong knowledge of emerging IT technology solutions, industry trends, and progressive operations methodology
  • Have experience participating in all aspects of large-scale Enterprise Architecture projects
  • Have knowledge of Architecture governance best practices and experience applying them
  • Have the deployment and operational expertise of Windows, Linux, and other operating systems.
  • Familiar with public & private cloud computing environments based on VMware, OpenStack, etc
  • Have knowledge of big data & analytics solutions, and Hadoop environments
  • Knowledge of Microsoft IIS, Domains, Active Directory.
  • Familiar with DNS, WINS, and SAN technology

Bonus Points If You Have…:

  • Excellent verbal and written communication skills
  • Creativity and ability to design innovative approaches to developing solutions
  • Goal with high standards of quality and performance
  • Strong problem solving and troubleshooting skills
  • Ability to work independently and manage multiple task assignments
  • MCSE Cloud certification

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR SYSTEM SECURITY ENGINEER

We are looking for a capable system security engineer, who enjoys security work and possesses both deep and wide expertise in the security space. You will make things more secure by protecting system boundaries, keeping computer systems and network devices hardened against attacks and securing highly sensitive data. Qualified candidates will have a background in security or systems engineering.

JOB DESCRIPTION

  • Engineer, implement and monitor security measures for the protection of computer systems, networks and information
  • Identify and define system security requirements
  • Design computer security architecture and develop detailed cyber security designs
  • Prepare and document standard operating procedures and protocols
  • Configure and troubleshoot security infrastructure devices
  • Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
  • Ensure that the company knows as much as possible, as quickly as possible about security incidents
  • Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement

BENEFITS

  •  Be a part of one of the best engineering team in Indonesia
  •  Opportunity to learn from IT rockstars from Silicon Valley and other parts of the world
  •  Experience end-to-end product development cycle to serve very high transaction volume
  •  Solve REAL problems
  •  Our products, what you code, will make an immediate impact on low income communities;
  •  You will involve in shaping the products. It enables you to learn the business

QUALIFICATIONS

  • Proven work experience as a system security engineer or information security engineer
  • Experience in building and maintaining security systems
  • Detailed technical knowledge of database and operating system security
  • Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc
  • Experience with network security and networking technologies and with system, security, and network monitoring tools
  • Thorough understanding of the latest security principles, techniques, and protocols
  • Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols
  • Problem solving skills and ability to work under pressure
  • BS degree in Computer Science or related field

 An advantage if you have the following skills:

  •  SQL and NoSQL Databse
  •  Software architecture design
  •  3rd party software Integration
  •  Agile methodology
  •  Unit testing
  •  Performance & security testing

Send your application to recruitment@ruma.co.id or Apply Now

TECHNICAL LEAD

JOB DESCRIPTION
Mapan believes that we can increase dignity, access, and income for the low income through technology. Our products and services have reached more than thousands low income around the nation, and working together with them to achieve prosperous living. Want to build new features and improve existing products for very unique audiences? Want to solve unique, large scale and complex engineering problems?

We are looking for a Technical Lead who will define the technological strategy in conjunction with the development team of each product: pipeline, tools, and key development procedures. They will also setup technical roadmap for product development. Tech Lead will be responsible for delivering quality software on time, implementing the best practices and the required tools, as your team will build large-scale and high performance back-end services

RESPONSIBILITIES

  • Be the advocate software development best practices.
  • Assesses technical risk and mitigation plan. Aids in all stages of software development.
  • Establishes standards and procedures to track and measure progression of the development.
  • Research and evaluates new technology and tools as opportunities for innovation and development excellence, as well as evaluating software implementation on design and task thoroughness. Identifies weak software systems that need code refactoring.
  • Oversee technical design documentation process for correctness and timeliness.
  • Provides input to the other disciplines on the practicality of initial design goals and impact to the overall project timeline.

REQUIREMENTS

  •  A graduate from Computer Science/Informatics, Information System, Computer Engineering, or Engineering from reputable university with 2+ years experience
  • You have experienced in building end-to-end system, preferably with large user base.
  • You have experience in relational databases and SQL
  •  You are familiar with modern web standards
  •  You are familiar with mobile app development, either using native technologies or hybrid.

Send your application to recruitment@ruma.co.id or Apply Now

SOFTWARE ENGINEER - FULL STACK

JOB DESCRIPTION
Mapan believes that we can increase dignity, access, and income for the low income through technology. Our products and services have reached more than thousands low income around the nation, and working together with them to achieve prosperous living. Want to build new features and improve existing products for very unique audiences? Want to solve unique, large scale and complex engineering problems? We are seeking experienced full-stack software engineers to join our Engineering team. You will build products that reached thousands of people, and have direct impact to their lives. This position is full-time and based on our Head Office. You will be joining one of the brightest minds of Software Engineering in Indonesia, a group of very passionate people that thrives to find better way to help others using technology. And the best part, you will be welcome in Mapan Family, a huge loving family that you can’t find in the other place.

RESPONSIBILITIES

  • Building full stack web/mobile application using variety of languages including but not limited to Python, Java, Objective-C, Swift or HTML, etc.
  •  Work closely with Product Manager and Design team to develop simple, easy-to-use products for our end customers
  •  Build large-scale and high performance back-end services

REQUIREMENTS

  •  A graduate from Computer Science/Informatics, Information System, Computer Engineering, or Engineering from reputable university with 2+ years experience
  • You have experienced in building end-to-end system, preferably with large user base.
  • You have experience in relational databases and SQL
  •  You are familiar with modern web standards
  •  You are familiar with mobile app development, either using native technologies or hybrid.

Send your application to recruitment@ruma.co.id or Apply Now

SOFTWARE ENGINEER - BACK END SPECIALIST

JOB DESCRIPTION

  •  Research, design, test, deploy, and maintain high performance, scalable, and secure software products focusing on back-end, with involvement in developing web front-end, API, and mobile applications;
  •  Analyze and estimate product features defined by Product Manager/Product Owner;
  •  Follow accepted coding standards and best practices, using scrum software development methodologies and embedding quality in every aspect of the delivery life cycle;
  •  Play a key role in delivering a robust platform that is performant, scalable and secure;
  •  Maintain and enhance technical infrastructure, contribute to the architecture of the software stack and automate testing, deployment, integration and provisioning.

BENEFITS

  •  Be a part of one of the best engineering team in Indonesia
  •  Opportunity to learn from IT rockstars from Silicon Valley and other parts of the world
  •  Experience end-to-end product development cycle to serve very high transaction volume
  •  Solve REAL problems
  •  Our products, what you code, will make an immediate impact on low income communities;
  •  You will involve in shaping the products. It enables you to learn the business

QUALIFICATIONS

  •  A graduate from Computer science/Informatics, Information System or Computer Engineering from reputable university with minimum three (3) years working experiences in professional software engineer;
  •  Geeky enough – Too in love software engineering, development, programming, or coding;
  •  Mandatory skills or experience :
    •  You are proficient in using one of the following programming language : Phyton/ Java/ C/ C++/ Ruby
    •  You have experience in one cycle of product development from Conceive (ideation) to Service (production)

 An advantage if you have the following skills:

  •  SQL and NoSQL Databse
  •  Software architecture design
  •  3rd party software Integration
  •  Agile methodology
  •  Unit testing
  •  Performance & security testing

Send your application to recruitment@ruma.co.id or Apply Now

SOFTWARE ENGINEER - FRONT END SPECIALIST

JOB DESCRIPTION
We are looking for an outstanding Web Application Engineer to be responsible for designing, developing and maintaining our web frontends. You will build frontends that are visually appealing and easy to use, but still bandwidth efficient. You are obsessed with good UI and UX, making the web intuitive for people that are not yet familiar with the Internet. You will also have time to experiment building web frontends using latest technologies. We encourage building software using Test Driven Development (TDD).

BENEFITS

  •  Be a part of one of the best engineering team in Indonesia
  •  Opportunity to learn from IT rockstars from Silicon Valley and other parts of the world
  •  Experience developing a product from end-to-end with very high transaction size
  •  Solve REAL problems

QUALIFICATIONS

  •  A graduate from Computer Science/Informatics, Information System, Computer Engineering, or Design from reputable university.
  •  You are obsessed with beautiful and easy to use interfaces
  •  You are familiar with modern web standards, like HTML5, CSS3, etc.
  •  You have experience in designing and building a responsive and intuitive frontend
  •  You are familiar with modern web development tools, like Bower, Grunt, Gradle, etc.

An advantage if you have the following skills:

  •  Understanding Web Services / RESTful
  •  Responsive Web Design
  •  Developing Low Latency Web Page
  •  Software Architecture Design
  •  Unix-family Environment
  •  Deployment Methodologies
  •  Familiar with modern Javascript library, like backbone.js, knockout.js, angular.js or react.js
  •  Familiar with SASS/LESS
  •  Familiar with Javascript Unit Test

Send your application to recruitment@ruma.co.id or Apply Now

SOFTWARE ENGINEER - MOBILE SPECIALIST

JOB DESCRIPTION
We are looking for passionate Mobile Application engineer to be involved in designing, building and maintaining our mobile applications. You will build mobile applications that robust and performant in challenging environments. Your application also must be simple and easy to use, and approachable by people not familiar with Internet. You love tackling hard (and real!) problems to improve your app experience. You believe that mobile application can transform life.

BENEFITS

  •  Your mobile apps will reach people beyond your imagination;
  •  Your app will make an immediate impact on low income communities;
  •  Be a part of one of the best engineering team in Indonesia;
  •  Solve REAL problems
  •  Opportunity to learn from IT rockstars from Silicon Valley and other parts of the world.

QUALIFICATIONS

  •  A graduate from Computer Science/Informatics, Information System, Computer Engineering, or Mathematics from reputable university
  •  You have developed native mobile application before, preferably with large user base
  •  You have deep knowledge about how mobile operating system works
  •  You understand mobile platform’s limitations and still challenge them
  •  It is of advantage if you have the following skills or experience :
    •  Understanding Web Services / RESTful
    •  Material Design
    •  Apple HIG
    •  Software Architecture Design
    •  Familiar with Mobile Automated Testing Framework

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR DATA ENGINEER

JOB DESCRIPTION
Mapan believes that we can increase dignity, access, and income for the low income through technology. Our products and services have reached more than thousands low income around the nation, and working together with them to achieve prosperous living.

We are looking for statistics and data maniac to join our Data Engineering team. Our Data Engineering plays big role in our business by supplying information in the form of reports. Our system send 150+ reports daily for our Head Office and Branches.

We are also in the progress of building our Data Warehouse system to empower our strategic decision. We are collecting data from various products, performing ETL process, and data visualization.

We also continuously improve our workflow by applying new and relevant technologies to make our system run faster, more scalable and more robust (some of us already made their own tools to work more efficiently).
You will be joining one of the brightest minds of Software Engineering in Indonesia, a group of very passionate people that thrives to find better way to help others using technology. And the best part, you will be welcome in Mapan Family, a huge loving family that you can’t find in the other place.

REQUIREMENTS

  •  Bachelor Degree in Computer Science, Mathematics, or Statistics from Reputable University.
  •  Good knowledge in Relational Database and SQL
  •  Good knowledge in programming, Python would be a plus
  •  Strong fundamental in algorithm and data structures
  •  Having experience in Data Warehouse is a plus
  •  Having experience in Big Data tools such as Hadoop or Spark, etc. is a plus
  •  Good Communication Skills

BENEFITS

  •  Opportunities to analyze and conducting research on all operation data. It enables you to learn not only the business, but also much more knowledge that are ready to discover
  •  The data and insight created or analyzed will support a huge part of RUMA business, thus helping us to make big impact on the low income communities
  •  Learn the whole progress we made through attending the monthly meeting, both at Head Office level and Tech Division level
  •  Working with many A-class talents with experience from IBM, Yahoo!, Oberthur, BCG, and many more. Also, knowing each other much deeper through our monthly Tech Division lunch event.
  •  Learn and improve many soft skills, especially communication and task management
  •  Of course, sharpening your beloved coding skills.

Send your application to recruitment@ruma.co.id or Apply Now

SOFTWARE QUALITY ASSURANCE

JOB DESCRIPTION

Serving people at the bottom of the pyramid doesn’t mean that we can compromise quality. We believe everybody deserve best possible quality. Our quality team is required to understand the business process, not limiting themselves in the system they need to test. On execution level, we do all means of testing, from black box to white box testing; manually, writing our own scripts, as well as using available tools, including Selenium. Our feedback for the system is integrated to our engineering process workflow which is well-tracked in Jira.

RESPONSIBILITIES

  •  Create, develop and run software testing scenarios (both normal and negative cases) to ensure the quality of software being developed;
  •  Coordinate with relevant parties to perform and make documentation during User Acceptance Test;
  •  Attend scrum meetings, do sprint planning/backlog reviews, communicate project/development status to internal and external teams in a timely fashion;
  •  Analyze and estimate product features defined by Product Manager/Product Owner from testing point of view;
  •  Ensure software quality and maintainability by identifying and adopting software development best practices;
  •  Learn and identify new opportunities in technology for new products or enhancements.

QUALIFICATIONS

  •  A graduate from Computer science/Informatics, Information System or Computer Engineering from reputable university with minimum 1 year experience professional software quality assurance engineer;
  •  Really, really, really love software engineering, development, programming, or coding;
  •  Understand unit testing concept and any source code made by other person, and able to find solution from the internet;
  •  Mandatory skills or experience :
    •  Creating scenario test
    •  Blackbox Testing
    •  Whitebox Testing

BENEFITS

  •  Be a part of one of the best engineering team in Indonesia.
  •  Opportunity to learn from IT rockstars from Silicon Valley and other parts of the world.
  •  Experience end-to-end product development cycle to serve very high transaction volume
  •  Solve REAL problems.
  •  Our products, what you code, will make an immediate impact on low income communities.

An advantage if you have the following skills:

  •  Judge database query efficiency
  •  Coding

Send your application to recruitment@ruma.co.id or Apply Now

SOFTWARE ENGINEER - IN TEST

JOB DESCRIPTION

Serving people at the bottom of the pyramid doesn’t mean that we can compromise quality. We believe everybody deserve best possible quality. Our quality team is required to understand the business process, not limiting themselves in the system they need to test.

As engineers, we are creating technology to make life more efficient and aim for the long term implications for our happiness. At Mapan, we build technology that empowers communities, which we believe will lead to more fulfilling lives.

RESPONSIBILITIES

  •  Develop automated test software, including load test software as well as report the test result;
  •  Attend scrum meetings, do sprint planning/backlog reviews, communicate project/development status to internal and external teams in a timely fashion;
  •  Analyze and estimate product features defined by Product Manager/Product Owner from testing point of view;
  •  Ensure software quality and maintainability by identifying and adopting software development best practices;
  •  Learn and identify new opportunities in technology for new products or enhancements.

BENEFITS

  •  Be a part of one of the true quality team in Indonesia.
  •  Working together with A-class talents with experience from IBM, Yahoo!, Oberthur, BCG, and many more.
  •  Experience end-to-end product development cycle to serve very high transaction volume.
  •  Solve REAL problems.
  •  Our products, what you code, will make an immediate impact on low income communities.

QUALIFICATIONS

  •  Really, really, really love software engineering, development, programming, or coding;
  •  Have good logic and good analytical thinking, meticulous and discipline, enjoy working in teams, have good time management, care with your project, good adaptability and are convenient with ambiguity and changes.
  •  Understand unit testing concept and any source code made by other person, and able to find solution from the internet;

An advantage if you have the following skills:

  •  Automated testing Mobile Web, Android, IOS or Backend.
  •  Testing high availability systems
  •  Creating simulator
  •  Continuous testing
  •  Security Testing
  •  Experienced as Software Engineers

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR IT DATABASE ADMINISTRATOR

As engineers, we are creating technology to make life more efficient and aim for the long term implications for our happiness. At Mapan, we build technology that empowers communities, which we believe will lead to more fulfilling lives.

As Senior Database Administrator, you will make sure that data analysts can easily use the database to find the information they need and that the system performs as it should. You will work with the team to understand the company’s data needs and to plan the goals of the database.

RESPONSIBILITIES :

  •  Installation, administration and maintenance the Database (MySQL and PostgreSQL
  •  Setup and manage production, QA and development database environments.
  •  Create users and assign permissions based on the level of database access the user would need (Maintain data integrity and security)
  •  Design Database backup and restoration strategy.
  •  From time to time recover the Databases to a specific point of time, as per the requests
  •  Responsible for ensuring availability and performance of the Databases that support the system
  •  Setup High-Availability as part Disaster Recovery Strategy for the Databases
  •  Responsible for troubleshooting and problem Solving the Databases
  •  Monitoring and performance tuning; Physical Server Level, Database level (Database settings and options) and query tuning
  •  Daily check Database System and also hardware system to maintain the database
  •  Responsible for Providing trend analysis to management team to enable them to make informed and decisions regarding resource management
  •  Create detailed documentation including diagrams of database infrastructure.

BENEFITS

  •  Working in joyful environment
  •  Join in great teams to work with
  •  Our works have huge impact to society
  •  Periodically participate in sharing session with Tech Team
  •  Learn new technology (frameworks and tools) implementation
  •  Solve REAL problems

QUALIFICATIONS

  •  Minimum bachelor Degree in Computer Science / Information Technology or Equivalent
  •  Minimum 3 years experience as a DBA or equivalent
  •  Have good communication skill and interpersonal relationship with others, high motivation, and work in team or individual
  •  Experience with linux development and production
  •  Experience practical in monitoring and tuning database
  •  Experience of replication database for recovery database server
  •  Good experience with huge databases having heavy read/write

Send your application to recruitment@ruma.co.id or Apply Now

Human Capital & General Affairs

HR BUSINESS PARTNER OFFICER

Roles and Responsibilities

  •  Ensure outsourcing implementation conducted by Mapan is in accordance with the prevailing manpower regulations
  •  Monitor and ensure the outsourcing company and the contract between Mapan and the outsourcing company comply with the prevailing manpower regulations
  •  Act as consultant between users and the outsourcing company for human resources management-related matters
  •  Assist and supervise and other entities within Mapan’s group for human resources management system and procedure

Qualifications

  •  Bachelor degree in any major from a reputable university
  •  Minimum 3 (three) years of experience in HR field (Personnel Admin, HR Operations, Industrial Relations)
  •  Experienced in managing outsourcing company is an advantage
  •  Possess these following qualities:
  •  Meticulousness
  •  Adaptability to change (agile)
  •  Willingness to travel

Send your application to recruitment@ruma.co.id or Apply Now

FIELD RECRUITER

Roles and Responsibilities

  •  Coordinating with Regional Sales Manager (in designated area) by delivering analysis and insight related to manpower fulfillment in order to maintain a productive and comfortable working environment
  •  Managing the whole end-to-end recruitment processes for Ruma’s field employees, including:
  •  Leading the recruitment process
  •  Identifying targeted source of hiring to connecting and building relationship with the source
  •  Identifying potential candidates from the source
  •  Leading the selection process
  •  Ensuring the accuracy of personnel documents

Qualifications

  •  Bachelor degree in any major with 1-3 years of experience in recruitment, sales and marketing
  •  Attracted and interested to work outside (field work)
  •  Willing to work based on the orientation of the company’s business
  •  Interested in building relationship with people
  •  Mastery in the following skills:
    •  High Initiative
    •  Low Profile
    •  Adaptability to change (Agile)
    •  A team player who is also able to work independently in the field
    •  Meticulousness
    •  Able to drive a motorcycle and possessing an active motorcycle driver’s license (SIM C) is an advantage

Send your application to recruitment@ruma.co.id or Apply Now

SENIOR TRAINING & DEVELOPMENT ANALYST

Roles and Responsibilities

  •  Analyzing and developing the development plan as per operation plans and/or activities
  •  Analyzing and developing the specific individual development plan for high potential and/or high performance employees
  •  Analyzing and developing the Training Plan as per operation plans and/or activities
  •  Developing and Reviewing the Internal Training Modules
  •  Implementing and Evaluating the Development Plan as per plan
  •  Assessing the training and development needs and designing the cost-effective programs and approaches to meet needs
  •  Assisting the Human Capital Manager in developing the training and development budget and training institute operational budget
  •  Preparing the proposal, processing the documentation and conducting a report for the training
  •  Planning and coordinating with people from HR and/or other divisions in developing and implementing the development plan
  •  Ensuring the quality and consistency of training materials

Qualifications

  •  Minimum bachelor degree in any major from a reputable university
  •  Experienced as a Trainer or Training Officer for at least 4 years
  •  Understanding and able to do Training Needs Analysis (TNA)
  •  Understanding and able to review and develop training modules
  •  Able to analyze complex problems, evaluate alternatives and make sound, appropriate recommendations
  •  Communicating effectively to a broad spectrum of audience
  •  Oral comprehension and expression

Send your application to recruitment@ruma.co.id or Apply Now

TALENT ACQUISITION MANAGER

Roles and Responsibilities

  •  Finding the most suitable candidates for all positions in Mapan
  •  Meeting new people and institutions to share about Mapan’s Vision, Mission, and Objectives
  •  Doing both online and offline, research-identified, and various alternatives to reach out potential candidates using creative and out-of-the box methods that will redefine the art of sourcing for talent
  •  Acting as the liaison officer between Mapan and educational institutions, student organizations, or whatever entity which has the potential to become the pipeline to fill Mapan’s talent needs

Qualifications

  •  Bachelor degree in any major from a reputable university
  •  Minimum 1 year of experience in recruitment
  •  Easy-going, easy to mingle, and sociable
  •  Passionate to help people find the right career path and help them take the leap of faith to Social Enterprise
  •  Possessing a sourcing or recruitment experience in Technology company is preferable

Send your application to recruitment@ruma.co.id or Apply Now

Finance

REPORTING ACCOUNTANT

Roles and Responsibilities

  • Input daily transaction into accounting system
  • Ensure all transactions are properly booked to system every month
  • Filing the documents based on the document type and sequence
  • Prepare monthly bank reconciliation

Requirements

  • Minimum bachelor degree in Accounting
  • Experienced as Accountant min. 1 year
  • Familiar with accounting system
  • Mastering in Accurate is an advantage

Send your application to recruitment@ruma.co.id or Apply Now

FINANCE CONTROL MANAGER

Roles and Responsibilities

  •  Prepare Financial Statements
    •  Lead the preparation of monthly financial statements with supporting schedules by planning, assigning, and reviewing staff work
    •  Create quarterly financial narrative for investors
    •  Analyze revenues, commissions, expenses, and other accounts to ensure they are recorded appropriately
    •  Compare overall budgets to actuals, provide division by division budget to actual reports for divisions, and prepare analysis on Ruma’s spend relative to budget
  •  Ensure Strong Controls
    •  Develop and document business processes and accounting policies
    •  Oversee and manage the quality control staff work on Ruma’s airtime, bill payment, and other transaction reconciliation
  •  Coordinate with Internal Divisions and Auditors
    •  Act as a mediator between Finance and other divisions for certain projects, as needed
    •  Support annual audit by providing information and answers to auditors
  •  Support Ruma’s Corporate Finance function
    •  Coordinate with Ruma’s lawyers and notaries on filings related to Ruma’s Akta, foreign investment, and other items
    •  Create and send a report to BKPM and BI based on regulatory requirements
  •  Other projects, as assigned

Requirements

  •  Bachelor Degree or higher in Accounting or Finance
  •  Thorough knowledge of basic accounting procedures and principles
  •  Experience in creating financial statements
  •  Experience in general ledger functions and the month-end/year end close process
  •  Experience in managing a team of at least 2 people
  •  Minimum 4+ years of accounting experience; auditor background is a plus
  •  Proficiency in Microsoft Excel application
  •  Accuracy and attention to detail
  •  Ability to meet assigned deadlines
  •  Fluency in English and Bahasa

Send your application to recruitment@ruma.co.id or Apply Now

Operations

HEAD OF GROWTH & STRATEGY FOR GO-PAY

Mapan is a technology-based company that aims to empower Indonesia’s lower income communities with better access to valuable products and services. Here in Mapan, we have been helping more than 1,000,000 people achieve their dreams on becoming economically self-sufficient by using technology and innovation.

By merging with Go-Pay, not only are we able to reach more low-income communities, but we could also provide them with jobs that would help them reach financial stability.

Go-Pay started as the e-money wallet for Gojek, Indonesia’s first and leading ride-sharing application for motorcycles, cars, and other on-demand services. It is now the leading e-money wallet in Indonesia with 6 million+ active users and aggressively growing to serve all 250 million+ Indonesians.

We want to create even greater impact in financial services with Go-Pay and that’s why we need you. We currently looking for Head of GO-PAY Care Growth & Strategy. Are you up for new challenge?

 

Responsibilities

– Provide thought leadership, strategic insight, transparent and clear communication (written and verbal) to the team on company strategy

– Treat customers (customers, drivers, merchants, service providers) data with the utmost confidentiality and keep the same standard for the entire call center team

– Act as a link between the team and Product/Tech department to identify and analyze roots of problems & potential problems, and develop long-term permanent solutions using all data provided (not just a quick-fix). Ensure that customers’ questions and problems are resolved properly and quickly

 

Keep self and the team accountable to:

– Strive to provide all customers with an outstanding customer experience (being defined as providing accurate solution in the shortest time possible while maintaining excellent customer-obsessed attitude)

– Meet weekly call center performance goals for customer satisfaction, quality, productivity and key performance metrics, not limited to: solved ticket ratio, Full Resolution Time, First Reply Time, Average Handling Time, Service Level, Critical Error Accuracy, CSAT

– Monitor and evaluate agents’ monthly performance, including call/email/in-app-help and after-work monitoring (using call recording and quality assurance applications), review productivity and attendance reports, and coach staff members to improve performance

– Monitor capacity planning to be as efficient as possible, including shift patterns and the number of staff required to meet demand

– Conduct formal agent performance reviews, including annual goal-setting/performance development plan and final year-end performance review.

– Instill a data-driven culture to identify habits and profile of customers, to plan for improvements of the processes & tools, and create strategies. Do pilots to test hypothesis on solutions.

– Ensure career development and retention by managing a range of non-phone activities for agents, including workshops, call center cross-training, incentive programs, eLearning courses, knowledge reinforcement and brainstorming sessions.

– Build, establish and maintain open lines of communication with agents, peers, trainers, managers, QA specialists, Tech, Product, Marketing and other departments of the company to facilitate problem solving

– Stay informed of all new and upcoming products and services to do continuous planning for growth (including international expansion), and ensure that agents are properly trained to handle questions about any of them

– Build standardization for documentation process and ensure all data are accurate

– Develop and execute the appropriate and robust policies and operational practices to deliver an effective and excellent customer support

– Constantly monitor customer feedback and impact of new and existing initiatives on services and customer satisfaction. Utilise the feedback to review and improve services for the future

 

Minimum Qualifications

– Fluent in English

– Proven experience as call center manager or similar position with a track record of delivering high levels of performance, sustained customer satisfaction and consistently achieving business goals. Experience as a call center agent is a plus point

– Knowledge of performance evaluation and customer service metrics

– Solid understanding of reporting and budgeting procedures

– Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)

– Proficient in Microsoft Office and call center equipment/software programs

– Outstanding communication and interpersonal skills

– Excellent organizational and leadership skills with a problem-solving ability

– Positive, patient, hard-worker, not a whiner, with a constant can-do attitude

– S1 degree in any major

 

Intrigued? Send your application to alda.suwardi@ruma.co.id or alda.suwardi@go-jek.com

Branch Office Positions

Sales & Operations

PENYULUH KOMUNITAS

Untuk Penyuluh Komunitas bisa kunjungi link berikut ini  : Penyuluh Komunitas

SALES TRAINER

Roles and Responsibilities

  •  Managing the employee training and development in their assigned work area
  •  Identifying the training requirements and development of the company
  •  Creating an implementation program based on training identifications and requirements, also evaluating the implemented training
  •  Continuously improving the training process that is adjusted to work requirements and other related factors
  •  Coordinating with other team members to prepare all required documents and tools for training program
  •  Ensuring that all trainings for employee are in accordance with the needs and regulations

Qualifications

  •  Minimum Bachelor Degree in any major from a reputable university
  •  Minimum 2 years of experience in training
  •  Mastery in the following aspects:
    •  High adaptability in a new environment
    •  Good communication skill with people from diverse backgrounds
    •  Planning and implementation
    •  Good time and work management
    •  Ability to negotiate and drive motivation
    •  Microsoft Office

Send your application to recruitment@ruma.co.id or Apply Now

DISTRICT SALES MANAGER

We’re currently looking for District Sales Manager to handle district in East Java, West Java, or Tangerang area.

Roles and Responsibilities

  •  Plan and execute Sales Performance Management in designated area, including :
    •  Conduct potential and characteristic analysis in designated area to develop strategic plan to achieve company’s target
    •  Create planning related to the opening of new branches
    •  Create achievement report of sales performance and programs implementations in the area
    •  Ensure and monitor all programs from the head office are conducted and prepared well in branch office
  •  Manage manpower planning and execution for all supervised personnel, including :
    •  Manage and monitor the manpower needs, plans, and staffing for designated area
    •  Work closely with Human Capital division to conduct analysis related to team members competency and characteristics, then perform actions needed to improve the competency of the team
    •  Lead overall performance management process for his/her team, including development plans and coaching
  •  Ensure that all team members understand the content and purpose and perform their duties based on the SOP, including :
    •  Monitor the indications of SOP violations; and create a report if a violation occurs, then resolve and monitor follow up actions
    •  Work closely with Risk & Audit Division to create a strategic plan and follow up actions

Qualification

  •  Bachelor Degree in any major from reputable university
  •  Minimum four (4) years of experience in sales and distribution
  •  Experience in direct selling is an advantage
  •  Preferably, at least 2 years with experience in managing large organization (above 20 people) in FMCG business

Send your application to recruitment@ruma.co.id or Apply Now

REGIONAL SALES MANAGER

We’re looking for a Regional Sales Manager who is willing to be located in Jabodetabek area.

Roles and Responsibilities

Plan and execute Sales Performance Management in designated area, including :

      • Conduct potential and characteristic analysis in designated area to develop strategic plan to achieve company’s target
      • Create planning related to the opening of new branches
      • Create achievement report of sales performance and programs implementations in the area
      • Ensure and monitor all programs from the head office is conducted and prepared well in  branch office

Manage manpower planning and execution for all supervised personnel, including:

    • Manage the manpower needs and plan and monitor in staffing for designated area
    • Work closely with Human Capital division to conduct analysis related to team members competency and characteristics, then perform actions needed to improve the competency of the team
    • Lead overall performance management process for his/her team, including development plans and coaching

Ensure that all team members understand the content and purpose and perform their duties based on the SOP, including:

    • Monitoring of indications of SOP violations; and create a report if a violation occurs, then resolve and monitor follow up actions
    • Work closely with Risk & Audit Division to create a strategic plan and follow up actions

Qualification

    • Minimum Bachelor Degree of any major from reputable University
    • Minimum five (5) years of experience in sales and distribution
    • Have an experience in direct selling is an advantage
    • Preferably, at least 2 years with experience in managing large organization (above 50 people) in FMCG business

Send your application to recruitment@ruma.co.id or Apply Now

SALES SUPERVISOR Location: Jakarta, Bogor, Depok, Tangerang, Bekasi, Jawa Barat, Jawa Tengah, Jawa Timur

Peran utama seorang BM adalah memastikan kegiatan operasional cabang terlaksana dengan baik sesuai dengan prosedur dan arahan yang berlaku serta memimpin tim untuk bisa mencapai target yang ditetapkan oleh perusahaan.

Tanggung jawab umum

  • Menganalisis potensi cabang
  • Menetapkan fokus jangka pendek
  • Mengontrol pencapaian staf per hari di cabang
  • Mengelola sumber daya yang ada
  • Memastikan kebijakan dan peraturan yang dibuat perusahaan dijalankan dan mengelola risiko untuk memperkecil terjadinya potensi fraud dan kerugian.

Persyaratan

  • Pria/Wanita
  • Umur max. 40 tahun
  • Pendidikan min. D3 / Sederajat atau SMA dengan minimal pengalaman di bidang Sales Consumer Goods atau Telco selama 6 tahun
  • Berpengalaman menjadi Supervisor sales atau marketing min. 2 tahun (diutamakan dari Consumer Goods atau Telco)
  • Mampu memimpin tim, jujur, supel, ulet, dan pekerja keras

KIRIM APLIKASI ANDA KE :

rekrutmen.jabodetabek@ruma.co.id Jabodetabek
rekrutmen.jabar@ruma.co.id Jawa Barat
rekrutmen.jateng@ruma.co.id Jawa Tengah
rekrutmen.jatim@ruma.co.id Jawa Timur

BRANCH LOGISTIC OFFICER (BLO) Location: Jakarta, Bogor, Depok, Tangerang, Bekasi, Jawa Barat, Jawa Tengah, Jawa Timur

Tanggung jawab umum

  • Bertanggung jawab pada kegiatan pergudangan, perencanaan pengiriman dan pelaporan pengiriman di cabang Mapan
  • Mempersiapkan rute pengiriman harian serta perencanaan zona untuk LE (Logistic Executive)
  • Memastikan semua produk yang masuk/ keluar diperiksa baik secara kuantitas maupun kualitas
  • Bertanggung jawab untuk penyimpanan barang (Good Storage Practice)
  • Memastikan penentuan rute pengiriman serta perencanaan zona pengiriman diupdate secara berkala
  • Memastikan semua personil transportasi di daerah dilatih secara tepat, termasuk standar prosedur kesehatan dan keselamatan.

Persyaratan

    • Pendidikan minimal D3 semua jurusan (diutamakan jurusan transportasi & logistik)
    • Pengalaman minimal 1 tahun di pergudangan dan transportasi
    • Memiliki pengalaman kurir & ritel logistik
    • Diutamakan memiliki pengalaman dalam mengawasi gudang
    • Memiliki kepribadian yang jujur, ulet, dan pantang menyerah

KIRIM APLIKASI ANDA KE :

rekrutmen.jabodetabek@ruma.co.id Jabodetabek
rekrutmen.jabar@ruma.co.id Jawa Barat
rekrutmen.jateng@ruma.co.id Jawa Tengah
rekrutmen.jatim@ruma.co.id Jawa Timur

PROGRAM PENGEMBANGAN MANAJER (PPM)

Program Pengembangan Manajer adalah program yang bertujuan untuk menyiapkan calon pemimpin Ruma dan mendukung program ekspansi di Jakarta, Jawa Barat, Jawa Tengah, Jawa Timur, Bali dan sekitarnya, dan akan terus berkembang hingga ke seluruh Indonesia. Peserta PPM adalah para lulusan Perguruan Tinggi yang memiliki antusiasme untuk menjalankan misi sosial dari Ruma. Peserta akan menjalani pelatihan sebagai Marketing Executive, kemudian menjadi seorang Branch Manager, lalu dipersiapkan untuk menjadi District Sales Manager.

ppm

Kualifikasi:

  • Lulusan D3 atau S1 semua jurusan
  • Wanita/pria berusia maksimal 28 tahun
  • Menyukai pekerjaan lapangan
  • Termotivasi untuk membantu para masyarakat golongan ekonomi menengah ke bawah
  • Dapat mengendarai sepeda motor dan memiliki SIM C

konten-ppm2

Mulai karir Anda bersama RUMA!

Isi formulir online pada link berikut:
https://form.jotform.me/PTRuma/MTSales

Mari tunjukkan kontribusimu dengan bergabung bersama kami!

tujuh